What build number of eSignal are you seeing this on? (Help --> About)
Is there any 3rd party financial software running that is trying to get data from eSignal?
What happens after that message is displayed?
Can you post a screenshot of the error message? (Use Alt-PrintScrn, and then paste it into Microsoft Paint. File --> Save As... select .gif as the type.)
Regards,
Jay F.
Product Manager
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