Daily Advanced Charts dead

[n23mc]

On an Advanced chart window, the Daily charts are no longer filling in. A timeframe of 1 min, 5 min, & 60 mins work fine.
Monthly is not working either.

Please advise.

[ACM]

n23mc
You may have a bad connection to the History Servers. Try restarting both eSignal and the Data Manager
Alex

[JayF]

There is a subset of servers having problems. They are being removed from production. Anyone on those servers should be automatically moved to working servers, and the problem should be resolved within the next few minutes. Please refresh your charts to request the data again by clicking on Ctrl-OK (the green Ok in the Cursor Window.)

[n23mc]

Thanks Jay. Fast Service.



Alex, I always fully check my connections before reporting problems.