LiveCharts is DOWN!!

[rduclos]

(Starting new thread for this event)

See macaque & dannol48 post on previous thread.

LiveCharts doesn't work again if logged-in.
Only demo works (delayed, of course).

[rduclos]

Got one LiveCharts window working shortly after market open, but can't get a second chart up. Some servers must still have problems.

[Jessel]

Down again with same problem on quad witching day

and it was working earlier this morning.

Come on guys. You can do better than this.

[rduclos]

Down again: can't get any chart to work.

[rduclos]

Is anyone there at eSignal?

Is Duane G. on vacation?

It would not be quite so bad if someone
would level with us and tell us what is really going on!

[JayF]

rduclos,

We are certainly here and have been working on the issue since the problem first showed. There have been some servers misbehaving and we are attempting to recover them now.

Please check back on the System Status Page for further updates.

[rduclos]

Thank you, Jay F.,
and thanks to eSignal for providing this forum. Lycos never responded satisfactorily to complaints and there was no way to know how widespread a problem was.

[frod]

Earlier today I was intermitently able to get the smallest size window, but could not get the medium or large version to open.

Now I am getting nothing.

I AM GETTING DAMN SICK OF THIS --- THERE ARE OTHER SERVICES OUT THERE, AND I WILL BEGIN TO FIND ALTERNATIVES.

And this is from a formerly LOYAL customer. Been using LiveCharts since the summer of 1999.

[Jessel]

Getting real time indices now

I am now able to get real time indices in a large window now. No futures at all.

I don't know if I happened to just hit the right server but I'm going with it.

Quote.com guys, today is a quad witch.

Being down today with the same old problem is hard to take for anyone who is really trading.

We do appreciate the efforts, but this problem is an oldie already, so the frustration should be obvious.

[rduclos]

Everything is working now for me.

Thanks for the recovery effort, eSignal!

[eSignal_ToddI]

Regarding Futures symbols.

A lot of contracts may have expired yesterday like es07h, I'm showing data on es07m at the moment.

[Jessel]

Yeah thanks. My futures came back once I cleared my cache and restarted the browsers.

Thanks guys.

June is the front month now. I don't think March even traded today.

[scgaryinv]

live charts down again?

any fix coming any time soon who do you let know?