Announcement

Collapse
No announcement yet.

No option quotes since yesterday...

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • No option quotes since yesterday...

    Hi,

    Since yesterday, at least, I can't get any option quote on Livecharts. Am i the only one like this?

    Does anybody know about that problem at ESignal, because I can not find any information about that matter in the Status section?

    Please keep me informed ASAP.

  • #2
    This is likely part of a known options problem on LiveCharts and QCharts 5.1. We recently released QCharts 6.0 which gets data from a new data network and subsequently solves this problem. For LiveCharts we are nearly finished with a similar upgrade, and are scheduled to release that update at the end of this month.
    Regards,
    Jay F.
    Product Manager
    _____________________________________
    Have a suggestion to improve our products?
    Click Support --> Request a Feature in eSignal 11

    Comment


    • #3
      Thank's for the answer, but does not help me...

      Thank you, JayF...

      your answer gives me some explanation, but does not help me..

      I wish to trade options before the third week of the month, but I have no quote...

      Will Esignal give me a refund for my monthly subscription???

      I need those option quotes.....

      Could you give me more details on WHEN I WILL GET THEM, please..

      Thank you

      Comment


      • #4
        The current LiveCharts applet will likely not be able to provide adaquate options quotes for your needs. The new LiveCharts will be released at the end of the month. Seeing that you need quotes before then, I would suggest trying out MarketCenter Live. This even has 30 days free, so there's little to no risk in trying it out (only exchange fees apply.)
        Regards,
        Jay F.
        Product Manager
        _____________________________________
        Have a suggestion to improve our products?
        Click Support --> Request a Feature in eSignal 11

        Comment

        Working...
        X