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Why does livecharts delay $INDU 20 mins? I get realtime stock charts, but delayed Dow? Makes no sense.
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Re: $INDU 20 min delayed??
mnocket
You may want to review this announcement from eSignal
Alex
Originally posted by mnocket
Why does livecharts delay $INDU 20 mins? I get realtime stock charts, but delayed Dow? Makes no sense. -
Yeah - Like Alex pointed out in that link - there have been some exchange changes Dec 09 - for realtime $INDU you need a sub to Dow Jones Indices - it's free but you do have to subscribe to it.
This is some information that maybe will help also in clarifying some things:
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Recently, the major stock exchanges made some alterations to the data they provide, and the cost of that data. These changes are now reflected for our users. This is the original notice that was sent out to users about these exchange changes: http://kb.esignal.com/article.aspx?article=4571&p=1
To quickly find what exchange package you need for the Index or Indices you track, you can use our Index lookup page here: http://www.esignal.com/support/search_symbol.aspx
To get realtime data for the S&P 500 ($SPX) and others, you'll need to subscribe to the MDI package (“MDI Market Data Index Service” - $2/mo). DO NOT subscribe to the “S&P Cash Indexes (CME Sourced)” – this is the wrong package for $SPX data. You need the MDI package. This is part of the exchange changes that user's were notified of previously. Details of what you get realtime in the MDI are here: http://kb.esignalcentral.com/article...ticle=4558&p=1
To get realtime data for the Dow Jones ($INDU) and others, you'll need to subscribe to the Dow Jones Indices package. It’s free – but you do have to subscribe and you must also have at least one additional paid exchange package, such as MDI, for example. Details of what you get realtime in the Dow Jones Indices package are here:
To get realtime data for the NASDAQ ($COMPQ) – you’ll need to either subscribe to the NASDAQ exchange package ($4/mo) or to the NANX package ($10/mo).
The North American Index Service (NANX - $10/mo) is a Real Time package that includes the NYSE, AMEX, and NASDAQ Indices (not stocks). It's designed for those that wish to access these Indices without having to subscribe to each individual exchange. The NANX is not to be confused with the North American Delayed Indices package which offers all North American Indices on a delayed basis at no cost. To see what is included in the NANX package please click here:
To get realtime data for the Russell 2000 ($RUT) and others, you'll need to subscribe to the OPRA package ($5/mo). Details of what you get realtime in the OPRA package are here:
You can add any needed exchange packages yourself by logging into your Account Maintenance: https://secure.esignal.com/maintenance.aspx?bhcp=1
Look under the “Services” area and then click “Add/Cancel Add-On Services” to add exchange subscriptions. Or you can call Cust Svc at 510-785-1254 (QCharts/LiveCharts) or 510-264-1700 (eSignal) or email them at [email protected] (QCharts/LiveCharts) or [email protected] (eSignal) and allow them to add it for you. Once you have made the needed addition in your Account Maintenance and have logged out, wait 20 minutes and log out of your charts and then log back in to bring the new data in.Comment
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