Login Issues

[OEXCHAOS]

I am unable to log into LiveCharts.

I am able to log into the quote.com site, but not Live Charts. Neither 2.0 nor 3.0, neither in I.E. nor in Firefox.

Anyone with the 411? This is potentially costing me money. Emails have had no response.

[guppy]

login.livecharts.com


try these alternatives

login-bxb.livecharts.com

login-hw.livecharts.com

[eSignal_ToddI]

OEXCHAOS, are you still experiencing this problem accessing Livecharts?

I've tested both the LiveCharts 3.0 and 2.0 options from login.livecharts.com a few times and they appear to be loading.

Are you receiving any error messages?

Any pop-up blockers?

LC 3.0 currently redirects to lc3.livecharts.com, perhaps add to your trusted sites?

[OEXCHAOS]

Nope. IT keeps telling me my login is invalid. (thanks anyway!)

Tech support has been unresponsive now for 3 hours. I've missed one trade already...

$1000 down the drain.

[OEXCHAOS]

Originally posted by eSignal_ToddI
OEXCHAOS, are you still experiencing this problem accessing Livecharts?

I've tested both the LiveCharts 3.0 and 2.0 options from login.livecharts.com a few times and they appear to be loading.

Are you receiving any error messages?

Any pop-up blockers?

LC 3.0 currently redirects to lc3.livecharts.com, perhaps add to your trusted sites?

I turned off pu blockers. I still get this message:

"Sorry, that username and password combination is not valid."

But I can log into my Quote.com account with that combo.

Same problem in Firefox as with I.e.

[eSignal_ToddI]

I checked with OEXCHAOS and the issue appeared related to the saved login stored on the browser.

[OEXCHAOS]

Originally posted by eSignal_ToddI
I checked with OEXCHAOS and the issue appeared related to the saved login stored on the browser.

I want to stress that this is the best tech support I've ever had from Quote.com/esignal/interactive data.

Problem resolved. Very professional.

Thank you.