I would like to expound on the decimal problem which I have been documenting for the past several weeks in the Nymex Data Problem thread. The fact that these problems have been recurring with great regularity for the past 18 months indicates that there is an inherent problem with the way QCharts servers process data from the Comstock feed for Nymex and Comex symbols. The fact that these problems don’t occur with stocks or any other futures exchanges reinforces my point.
A systematic problem of this nature lends itself to a permanent solution which eliminates the problem in its entirety. It is merely necessary to isolate the source of the problem and create a programming fix. Now that QCharts and Comstock are part of the same company, it would seem that the employees of the two business units would share a common interest in working together to solve the problem. I hope that IDC management will make developing a permanent solution to this problem a priority by assigning the appropriate personnel to address the issue.
A systematic problem of this nature lends itself to a permanent solution which eliminates the problem in its entirety. It is merely necessary to isolate the source of the problem and create a programming fix. Now that QCharts and Comstock are part of the same company, it would seem that the employees of the two business units would share a common interest in working together to solve the problem. I hope that IDC management will make developing a permanent solution to this problem a priority by assigning the appropriate personnel to address the issue.
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