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qcharts delays last hour may 1st

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  • qcharts delays last hour may 1st

    When the Bernanke news hit during the last hour of trading, my qcharts datafeed started to back up. I tried switching servers, but each server seemed to be delayed.

    My workspace has 2 charts, quote sheet, and some hot lists.

    I hadn't see this problem in awhile, partly because the markets haven't had many explosive moves like this.

    I had to switch to my backup charts which use my broker IB's datafeed, which had zero delays during this high volume period.

    Did other people see the same thing today?

  • #2
    The delays that were experienced yesterday have either been the result of server queuing or a back-up on the Comstock IP3 network. Currently, we are focusing our internal efforts on exploring and planning ways to improve the service. We will post an announcement on this forum once a firmer plan is in place.
    Regards,
    Jay F.
    Product Manager
    _____________________________________
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