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  • #16

    While it is perhaps true that the advanced users and developers of Continuum are a small group of folks, it would be greatly appreciated if we were granted a few considerations.
    Sorry, you still did not get it. The business is to sell a pricy application with little historical data, compared to the former datafeed of quote.com with a lot of historical data and developer access.

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    • #17
      svrz and all continuum client users.... I am not happy about the planned changes by eSignal either. I have been a long standing customer of QCharts for about 4 years and the current software I use is powered by QFeed (QDP) via continuum client. My software is no longer supported and wen I have problems I have to either fix it myself (I am not a software person) or try and locate and hire the engineer that designed it. He has the source code so if he is unavailable or unwilling to help me then I will have to quit using my system. This really is frustrating since I really like my trading system.. Please eSignal - keep the continuum client (QDP) running.....

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      • #18
        Originally posted by svrz
        You stated in the past that more than likely support for Continuum will continue for approximately one year. The question is what kind of quality will this support have?

        Will Esignal convert many of the current servers to support the new scheme? If so, will this move render all of the current Continuum apps useless due to limited number of available servers?
        Regarding your first question, the current level of functionality/support should remain unchanged from now until Continuum's discontinuance. The Continuum servers will remain on an independent network from the eSignal servers even after the 6.0 release.

        We can certainly understand that there is disappointment surrounding the eventual discontinuation of the Continuum network. Please know that making the decision to discontinue products or features is never easy. However, maintaining two separate ticker plant networks isn't a viable business option that is available to us.

        If you would like to post your software needs to the community, perhaps there is an eSignal-based network solution that a community member can point you toward.
        Regards,
        Jay F.
        Product Manager
        _____________________________________
        Have a suggestion to improve our products?
        Click Support --> Request a Feature in eSignal 11

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        • #19
          Originally posted by JayF
          In my mind, the upcoming improvements ... outweigh the downsides.
          Jay,

          Therein lies the issue, you do not grasp the significance of the continuum client dll.

          Basically it was just a data wrapper. It took care of connecting to the servers and the important part is that it retreived data for me.

          I could ask for a symbol, interval, and if needed any of the pre-calculated indicators and it would give me a data set of that information.

          I could create a second instance to ask for the same symbol and a different interval, or if I chose a different symbol. If I wanted or needed to I could do this a third and forth time, and I could compare those instances against each other to find divergances, relationships and most importantly, trading opportunities.

          I could create complex algorythms, and if I wanted I could show my results on a chart.

          Basically, with the dll I was unfettered from the "box" of the standard charting packages.

          I was not alone, there have been numerous applications developed around that dll.

          I looked at e-signal, and that same power, that same freedom is NOT there!

          I don't care about the "new" exchanges or services, all I care about is the access to the core data and being able to manipulate it AS I WANT!

          Please know that making the decision to discontinue products or features is never easy. However, maintaining two separate ticker plant networks isn't a viable business option that is available to us.
          What really got to me, is that with the way the dll is set up, it would have been so easy for you to have updated it to where it would connect to the e-signal servers, and still kept the same output interface, where all I would need to do is replace the old version with the new version of the dll and all of the apps that have been build around the continuum client dll would still work.

          The whole thing about the dll is the output interface. You don't have to maintain 2 different sets of servers, just point the internal guts of it to your servers, translate the e-signal data to the outputs and this whole issue is resolved!

          But instead of doing this, you decided to just cut it off and discard it, in essence throwing all of that work that others have done down the drain.
          Last edited by estgad; 08-25-2006, 09:28 PM.

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          • #20
            Originally posted by estgad
            Jay,

            I could ask for a symbol, interval, and if needed any of the pre-calculated indicators and it would give me a data set of that information.

            I could create a second instance to ask for the same symbol and a different interval, or if I chose a different symbol. If I wanted or needed to I could do this a third and forth time, and I could compare those instances against each other to find divergances, relationships and most importantly, trading opportunities.

            I could create complex algorythms, and if I wanted I could show my results on a chart.

            Absolutely! I could not agree with you more!

            Continuum provides all the common technical indicators for any symbol, on any timreframe which are updated tick by tick. This is a very unique feature which perhaps very few platforms if any, can match.

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            • #21
              Please clarify

              Jay

              Could you confirm that products like Metastock, Dynamic Trader, Fibonaccitrader will not work with qcharts feed when the continuum is discontinued in 12 months. This change will affect many people who do not yet realise the change to come (unless they stumble across this thread).

              Regards

              Ian

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              • #22
                Ian,

                The 3rd party software products that have eSignal versions of their software should be able to continue to work fine with a QCharts username/password (once QCharts 6.0 is released later this year.) So with the examples you gave, I believe all of those have eSignal versions and will be fine sans-Continuum. For those 3rd party products that don't have eSig versions, we are encouraging them to work with our Developer Support Team to help get them in the right API for their needs.
                Regards,
                Jay F.
                Product Manager
                _____________________________________
                Have a suggestion to improve our products?
                Click Support --> Request a Feature in eSignal 11

                Comment

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