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QCharts is down tonight?

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  • QCharts is down tonight?

    QCharts is disconnecting me. Said earlier when it logged me off someone else had logged in at another location, this I doubt.
    Anyone else having this problem tonight?
    Thanks

  • #2
    Yes, I just experienced the very same thing.

    Several users on the Yahoo Group's QCharts mailing list had the same problem last night.

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    • #3
      Hi,

      We are actively migrating large subsets of users each evening into the eSignal Customer Management System. During the process of migration, it's possible that some users may get disconnected and/or have trouble logging on. This period of time should not exceed 1-2 hours and we're a week away from finishing the migration of all QCharts users.

      All users should be OK at this time. For next week, we typically convert users between 6 and 8pm ET.

      Thanks for your patience. I think users will be quite pleased with the eventual benefits of the conversion.

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