Incorrect Data!

[svrz]

Hello

All through out this week, I have been seeing erroneous data across the servers.

For example, TXRH on 05/01/07 made a high of 15.89 between 09:30-09:45. On cc-08.sc8, the high on the 15 minute chart for this date is 15.77. However the daily chart shows the correct high of the day which is 15.89. When the server is switched to cc-10.sc8, both daily and the 15 minute charts show the correct values.

As another example, today (05/03/07), one of the servers showed a traded price of 28.46 for WLK at 9:34. However as one looks at WLK's 15 minute chart for today, 30.37 (or 30.34 depending on which server is used!!!) is the low of the day.

These are just two examples of absolutely horrendous price, volume and indicator data that I have experienced through out this week.

Jay, please make an effort to correct these errors. As is, the product is absolutely useless!!!!!!!!!!!!!!

Thanks in advance.

[JayF]

svrz,

Thanks for your post and taking the time to voice your concern. What you describe is the result of a exponentially growing market volumes fed across a data network that cannot handle that growth. This is one of the primary reasons we have been focusing our QCharts development for the past year on moving the software over to the eSignal network.

While we still have a few issues that need to be worked out, if you were to do a comparison between QCharts 6.0 Beta and QCharts 5.1 (sans cc-10,) you will notice a significant difference in the amount of ticks flowing, data accuracy, etc.

We forge ahead with our work every day towards making QCharts run as a reliable, well-oiled machine that will continue to be robust charting platform for many more years to come.

[svrz]

Thanks, Jay. I will give QCharts 6.0 a try.

[nkhoi]

volume data

follow is pic of ES volumes on current qchart and Beta 6 as you can see volume is wrong on current qchart but I can not use Beta6 because it reports value of $INDU is all wrong.

Is there any way to fix this volume problem other than switch to Beta 6?

[nkhoi]

ps. nevermind, I switch the server and probl go away.