help! I can't trade until they fix it cause its scewing up my indicators by having straight lines across for July 4th. Thanks!
Announcement
Collapse
No announcement yet.
July 4th data messing up my indicators!
Collapse
X
-
Mattman,
The July 4th holiday has been fully adjusted via the MktHours.inf file, and this was done prior to the holiday happening. If you continue to have charts that are not adjusted, then either the MktHours.inf file was not updated on your PC (less likely) or there is a MktHours.unf file in the QCharts directory that is overwriting the updated .inf file (more likely.)
If there is a MktHours.unf present, then removing or renaming the file will allow QCharts to use the MktHours.inf file that has the updated session and holiday info.Regards,
Jay F.
Product Manager
_____________________________________
Have a suggestion to improve our products?
Click Support --> Request a Feature in eSignal 11
-
its driving me crazy. i rename and delete the mkt. hours file but it still comes back everytime i log on qcharts and the 3rd and 4th of July data is messed up. how do i delete it forever?????? i haven't been able to trade in over a week because of this crap!
Comment
-
Glad to hear all is well now, Matt. It does sound like you had a MktHours.unf file in there that was overwriting the .inf version that we were sending out to you. After deleting the .unf, the correct hours from the .inf took over and the holiday was removed correctly.
Thanks for following up to let us know you're back in business.Regards,
Jay F.
Product Manager
_____________________________________
Have a suggestion to improve our products?
Click Support --> Request a Feature in eSignal 11
Comment
Comment