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  • q charts no data help

    i just subscribed to q charts i recieve data on indexs but not on stocks and emini when i type a ticker it saus not found in the workspaces the data for the index comes up but the stocks it keeps saying looking up.... and never comes up? can someone help otherwise i need to wait till monday. Thaks

  • #2
    Hi,

    Go to Account Maintenance and subscribe to the stock exchanges you wish realtime data for, and/or subscribe for delayed stock data. It should take effect quickly, within maybe a half hour. Exit/restart QCharts probably required.



    LAM

    Comment


    • #3
      ty

      ty for a response i think i signed up for cme 30$
      Service Start Date End Date Price

      200 Symbols 02/29/2008 $0.00
      Online Indices (QC) 02/29/2008 $0.00
      QCharts 02/29/2008 $95.00
      QCharts Basic Features Bundle 02/29/2008 $0.00
      Quote.com News Bundle 02/29/2008 $0.00
      Subscription Promotion 02/29/2008 $0.00
      Chicago Mercantile Exchange E-Minis (only) * 03/01/2008 $30.00

      Comment


      • #4
        Re: ty

        Go to Account Maintenance, click "Add/Cancel Add-On Services", and subscribe to the stock exchanges you wish data from. I'm assuming you want realtime data. $2.00 per exchange for NYSE, NASDAQ, AMEX for example.

        Are you using symbol...
        ES #F
        for emini SP500?

        LAM
        Originally posted by sbxems
        ty for a response i think i signed up for cme 30$
        Service Start Date End Date Price

        200 Symbols 02/29/2008 $0.00
        Online Indices (QC) 02/29/2008 $0.00
        QCharts 02/29/2008 $95.00
        QCharts Basic Features Bundle 02/29/2008 $0.00
        Quote.com News Bundle 02/29/2008 $0.00
        Subscription Promotion 02/29/2008 $0.00
        Chicago Mercantile Exchange E-Minis (only) * 03/01/2008 $30.00

        Comment


        • #5
          do i need

          do i need amex nyse etc.. to get emini? i used es h8 and ef #f neither work

          Comment


          • #6
            Re: do i need

            Originally posted by sbxems
            do i need amex nyse etc.. to get emini? i used es h8 and ef #f neither work
            Nope on stock data being required for eminis.
            Symbols ES H8 and ES #F should be working for you.

            You are saying that when you type
            ES #F (ES<space>#F)
            into a quotesheet with a Title field, the Title field is saying "looking up". Yes?

            If so, sorry, I'm at a loss. Perhaps someone else can assist. Or perhaps a call to Billing dept tomorrow may be needed.

            LAM

            Comment


            • #7
              ty

              i took your advice and looked further at the exchanges and noticed that i not only had to sign up for cme 30$ but also expressly sign up for US Futures Exchange (formerly Eurex US) 03/02/2008 $0.00 before it works. But it works NOW TY SO MUCH VERY HELPFUL!!!

              Comment


              • #8
                And thank you for the feedback info. I was unaware they added that line for the US Futures Exchange (formerly Eurex US) somewhere along the line. Mine got turned ON automatically I guess when that happened since I was emini subscribed.

                Glad you're now on the air, so to speak.

                LAM

                Comment

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