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  • POT - low spike

    POT has a spike to 19.84 on the Daily/Weekly/Monthly charts this morning - it really messes up the Indicators.

    Please correct.
    Thanks,
    Carol
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  • #2
    Carol,

    Thanks for the report, we've forward this bad tick to our QA and network department who confirmed the incorrect low.

    The correct has been made which you should see by refreshing your charts.

    In the future should you see a question price on the chart please feel free to use ourBad Tick Reporter which go directly to our data department for quick verification and correction.

    Once again thanks for the report and we apologize for any inconvenience.

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    • #3
      Originally posted by eSignal_AveryH
      Carol,

      Thanks for the report, we've forward this bad tick to our QA and network department who confirmed the incorrect low.

      The correct has been made which you should see by refreshing your charts.

      In the future should you see a question price on the chart please feel free to use ourBad Tick Reporter which go directly to our data department for quick verification and correction.

      Once again thanks for the report and we apologize for any inconvenience.
      Avery,

      Thanks for fixing the charts this morning - when trading and you see something like this, it is somewhat disconcerting. I have used the other Tick Reporter, but in the past, sometimes it took a couple of weeks to get things taken care of . . . and with money on the line, that just doesn't feel so good.

      Thanks again for your help!
      Carol

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