No Charts

[daytooday]

I am a TS 2000i user and new to e signal. I am trying to get my back data updated. I have downloaded it and it shows up in the global server but when I try to open a chart it co0mes up with the no data message. I have already gone back and re installed the ts software so that it show be setup correctly. When I try to do a chart the creata a chart window says show global server, then DBC online, but I get no data available.
Thanks
Carl

[ACM]

Carl
Have you made sure that you have the appropriate data in GlobalServer for the range, resolution and field that you are trying to plot in TradeStation?
Alex

[daytooday]

no charts

Yes i did douboe check to make sure I had the data. I even tried different symbols and known will work even though the data shows in the global server

[ACM]

Carl
At this point you may have to provide some detailed information (together with some screenshots) about your setup, symbol settings, etc
Alex

[daytooday]

What do I need to send snap shots of? How do you do that? This is getting flustrating I have been trying for three days and I still haven't seen the first chart. I have data that was supplied from TS on the original disk. I think it is from 1968-2000. I even tried to make a chart ending during that time period and it still didn't work.

H E L P P L E A S E
CArl