GlobalServer problem

[ptcm88]

I am attempting to send real-time data from eSignal to TradeStation 2000i's GlobalServer.


The symbols are

HSI U6-HKF
HHI M6-HKF


For some reason, GlobalServer is not receiving these symbols.

They are Hang Seng Futures and H Shares futures.
All the US symbols are working correctly.

Do you have a solution to this problem ? thanks a lot.

[ACM]

ptcm88
You will need to provide further details (preferably including images) of how you have set up the symbol(s) in Globalserver, what steps you are taking to connect the symbols in real time or to download historical data, etc.
Without any of this information all I can tell you is that I set up HSI U6-HKF in GlobalServer and downloaded some daily data for it (real time is not available at the time I am writing this post since that market is closed) and as you can see in the enclosed image of a TradeStation and eSignal chart everything seems to work fine (aside from a few out of range Close which I corrected manually at my end).
Alex