download from eSignal shutdown

[ekogan2]

I've been able to download historical data from e-signal for TS2000i GlobalServer before (last time a week ago) without a problem.
However, after several attempts yesterday 04/28/06 and today a get the following:
After initial set up (either for tick data, 1 min or daily; all together or each one separate) download performance window shows
"connecting" and after a while "shotdown"
received - 0, processed - 0;
It's the latest version of a plug-in; I also tried dbcapi.dll as suggested in one of the threads before.
DATA Manager: connection normal, operating normally
reception: NO DATA, Password NONE
Although there are my pass and user name in DataManager' Properties.
I'm subscribing to end of day data.
Troubleshooting Mode: currently loading all databases

Global Server: Off-line

Thanks for Your help,
Eric

[ACM]

Eric
The fact that the Data Manager is showing reception: NO DATA, Password NONE seems to indicate that for some reason you are not connecting to the data servers. Try closing down the Data Manager and starting it again.
Alex

[ekogan2]

download from eSignal shutdown

Hi Alex,
I've done that a numerous times. Now and before. Still the same results.
I were able to download data beore with DM showing: NO DATA, Password NONE;
As the matter of fact, my charts are updating fine; now and the yesterday after the close.

Eric

[ekogan2]

download from eSignal shutdown

After changing the password in both, the account maintanace and DataManager, download's a success.
Still, Data Manager is showing reception: NO DATA, Password NONE

Alex, if you have any suggestions, please let me know

Eric

[ACM]

Eric
I am not familiar with the end of day subscription since mine is for real time but if everything is now working again it could just be that the reception: NO DATA, Password NONE status is specific to that type of account.
Alex