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  • Email Notifications

    Hello,

    Can a moderator please help explain why I'm not being notified by email when some replies to a thread inwhich I have participated? I'm not even being notified by email to replies to threads that I have created.

    I have selected Use 'Email Notification' by default? in my profile, however, I'm not being notified when someone replies.

    Thanks for your help.

    Carlton

  • #2
    Carlton
    Are these threads in forums to which you are subscribed?
    Alex

    Comment


    • #3
      Alexis,

      Yes, I have subscribed to the threads.

      As a matter of fact, I didn't get a email notification for your reply just now.

      Carlton

      Comment


      • #4
        Carlton,

        It is possible that

        1) Your ISP is having problems with their mail server
        2) Your ISP has flagged our email notifications as spam and is blocking it
        3) Your email client or other 3rd party anti-spam software has flagged our email notifications as spam.

        I seem to be receiving email notifications alright here.
        Regards,
        Jay F.
        Product Manager
        _____________________________________
        Have a suggestion to improve our products?
        Click Support --> Request a Feature in eSignal 11

        Comment


        • #5
          Ahhhh,

          I didn't think of that, I'll check it out.

          Thanks JayF

          Comment


          • #6
            JayF,

            I checked my spam email and eSignal is not being blocked. I'm getting regular email.

            I will need to investigate a little further - it is a little annoying though.

            Thanks anyway.

            Cheers

            Comment


            • #7
              Hello,

              I would like to test email notifications. Can someone please reply to this thread. I just want to see if I get a notification.

              Thanks

              Carlton

              Comment


              • #8
                Hi
                Marc

                Comment


                • #9
                  Thanks Marc,

                  Email notifications are working fine now.

                  Cheers

                  Carlton

                  Comment

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