Eurex delays

[Guest]

We are currently broadcasting delayed data for futures traded on the Eurex. The engineers are currently investigating the issue.

We apologise for the inconvenience caused.

[Guest]

The problem has been resolved, and we are now broadcasting real time data again. There will be ongoing investigation what has caused the delay. At this time, we are unable to guarantee that delays will not ressume during fast markets.

New servers which carry the Eurex data were deployed yesterday, and we believed they would lead to a final solution to the delays we had seen during the past few weeks. Currently we are unable to say what caused the delay this morning.

[Guest]

Delays have unfortunately resumed with higher volume. The engineers are doing all possible efforts to find a solution.

[Guest]

The data is streaming in real time again. But as mentioned in the previous post, delays are likely to be seen again during volume spikes. Engineers are continuously working on this issue.

We would like to apologize for the inconvenience.

[Christine B]

Unfortunately the delays on the Eurex continue this morning. We are still investigating and will update this post as soon as more information is available.

Please apologise for any inconvenience.

[Christine B]

We have monitoring the Eurex exchange very closely today; so far we have had no further reports about delays.

We will continue to keep a close eye on the Eurex until further notice.

Thank you for your patience and understanding.

[ScottJ]

Update:

New hardware was installed yesterday morning (GMT) and performed w/o delays today. We will continue to monitor the feed (and pay special attention during key market announcements) to insure we have resolved the issue.

Thank you.