Announcement

Collapse
No announcement yet.

futureslivehigh5.efs

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • futureslivehigh5.efs

    I cannot get the high five efs to load, I just get the message
    "Loading Data...." and the data never displays. The other
    efs study displays fine.

  • #2
    Hello mriley123,

    What is the version and build number of eSignal you are currently using?
    Also, what symbol/interval combinations are you having this problem with?

    Try changing your interval to Daily just to see if the study loads.
    Also try doing a Ctrl+click on the green OK in your chart's cursor window. You may also then need to reload the formula.

    Let me know if this helps.

    Jason K.
    Project Manager
    eSignal - an Interactive Data company

    EFS KnowledgeBase
    JavaScript for EFS Video Series
    EFS Beginner Tutorial Series
    EFS Glossary
    Custom EFS Development Policy

    New User Orientation

    Comment


    • #3
      I tried emailing a reply, but it did not post, here it is:
      Thanks for responding, Jason. I'm using version 7.6, build 634. The symbol is esm4, interval is 5 min. This
      works fine with the other 21centuryfutures efs study, but not the High five. I tried changing the interval to
      daily, the whole esignal page just hangs with an hourglass cursor, I have to exit and restart. I tried ctrl+
      click on the cursor window to reload, the chart reloads OK, but the efs highfive still does not display. Using
      the reload from chart options also does nothing. I have been wrestling with this for over a week now, the Live
      rep has not been able to help. Any help would be appreciated....

      Comment


      • #4
        Where is the high 5 efs ?

        Comment


        • #5
          In an advanced chart, its under chart options - addon studies -
          Day Trading Action - FuturesLiveHigh5.efs

          Comment


          • #6
            Thank you

            Comment


            • #7
              Hello mriley123,

              There is a newer build that has some updates for these studies. Download and install build 635 and see if that fixes the problem.
              Jason K.
              Project Manager
              eSignal - an Interactive Data company

              EFS KnowledgeBase
              JavaScript for EFS Video Series
              EFS Beginner Tutorial Series
              EFS Glossary
              Custom EFS Development Policy

              New User Orientation

              Comment


              • #8
                Yes! Build 635 fixed the problem. Thanks much for your help.

                Comment

                Working...
                X