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>2min delays on LIFFE prices with undelayed time stamps
Hi all,
Since 07 Mar 03 I have had problems with the data feed of March FTSE futures from the LIFFE data supplied via esignal
1) There have been delays and lockups of data being provided - I understand these are being dealt with
2) I have had significant delays in data but with up to date time stamps on a daily basis - in excess of two minutes is frequently seen. Support reported that delays of less than five seconds were the only issues at this time.
Initially I registered a problem as the "data feed providing inaccurate prices but with a correct time stamp", after futher problems this morning it seems that :
2.1) The data feed was running behind and providing prices that were two minutes+ out of date
2.2) The time stamp associated to this data was reporting real time undelayed figures time stamps (from the server?)
Understandably I have been ready to trade on what I thought was the correct T&S / Price info from esignal, only to find that a significant move has taken place when I looked at the strike price (two minutes+ = 10's of points = big loss = not very happy!). This has happened on four out of the last seven days
Have others had a similar problem with such delays? Support does not seem fully aware of the scope of the problem if so.
Latest suport ref # 1488170
Since 07 Mar 03 I have had problems with the data feed of March FTSE futures from the LIFFE data supplied via esignal
1) There have been delays and lockups of data being provided - I understand these are being dealt with
2) I have had significant delays in data but with up to date time stamps on a daily basis - in excess of two minutes is frequently seen. Support reported that delays of less than five seconds were the only issues at this time.
Initially I registered a problem as the "data feed providing inaccurate prices but with a correct time stamp", after futher problems this morning it seems that :
2.1) The data feed was running behind and providing prices that were two minutes+ out of date
2.2) The time stamp associated to this data was reporting real time undelayed figures time stamps (from the server?)
Understandably I have been ready to trade on what I thought was the correct T&S / Price info from esignal, only to find that a significant move has taken place when I looked at the strike price (two minutes+ = 10's of points = big loss = not very happy!). This has happened on four out of the last seven days
Have others had a similar problem with such delays? Support does not seem fully aware of the scope of the problem if so.
Latest suport ref # 1488170
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