No historic for Volume & Tick chart

[Jeanmark]

hello
I use to plot Future (with mn ,volume and tick interval)
and since yesterday for YM# F and today for european futures
--there's no historic for advanced chart plot with Volume and tick interval.
Could you check this.
Thank you

[JayF]

Jeanmark,

I am able to pull this data up ok (see below). You may have lost the connection to the Tick Server. I would suggest shutting down eSignal and the TurboFeed Data Manager, and restarting eSignal. If this does not fix the problem, please let me know what Time Template you are using.

[Jeanmark]

Hi ,
I have shut down the system and I reboot my pc and i have no historic.For example with AX M3-DT,200v I have only the daily cotation (the first one is at 09:07:20)

[Heather]

Jeanmark,

Please bring up the Turbo Feed Data Manager and click on Data, then Time. There should be a checkmark next to Synchronize Computer Clock. If not, please left click to put a checkmark. Click OK, then minimize the Data Manager. At this point, you may need to close and reopen the eSignal program to see any change. If you did not have a checkmark there, by putting one, you are telling your chart windows to read from your computer clock, which is the ideal way for eSignal to run.

Hope this helps,