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  • #1

    Missing data - Globex currencies

    Hallo!
    This morning the 240 min. bars only includes the first hour of data (8-9 am Est.). It is a problem that happens again and again.
    Often it helps to restart Advanced GET, but not this morning.
    Are the different servers at ESignal not synchronized at all time?
    I know it has something to do with the purge of data, but somehow it should be a bug ESignal can fix.
    About a year ago it was a problem with the hourly bars starting at the same time - that was fixed.
    Surely ESignal can fix the problem on the higher timeframes as well?
    Best Regards
    JPH
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  • #2
    Jph,

    It's possible that data is missing on the server you were connected. There have been other reports, so we will continue with our investigations.

    Could you though try a 1 minute interval? Is the data missing for the time mentioned? If the data is available on a 1 minute interval, but the 240 minute interval does not include it, then the problem is likely related to the application. If though the data is missing on a 1 minute chart, you won't be able to see it on 240 minutes either.

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    • #3
      Thanks for you quick reply Elmar P.
      For whatever reason I suddenly haven`t any data on any bars between 12:30 PM Est 02/07/07 and 02:59 AM Est today.
      This wasn`t the case ealier. All bars was allright but those with a higher timeframe than 60 min.
      My application is Advanced GET 9.0.0.20.
      If your investigation concludes it my AGET I trust you can take the time to speak with the programmers so they can insure that this bug is fixed in the new release comming up.
      Best Regards
      JPH

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      • #4
        My bars are back again now. All og them from 1-60 min.
        All above 60 min. not ok.

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        • #5
          Update!
          Just wanted to let you know.
          It`s clearly an application problem.
          Using ESignal datafeed i NinjaTrader charts gives me a perfect 240 min. chart at the same time as AGET brings up a wrong one.
          Best Regards
          JPH

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          • #6
            Jph,

            This is indeed a known bug on GET. If development goes as planned, this will be fixed in the next release.

            Thank you for the report and the understanding.

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