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  • Missing Data/Different Data

    Hello,

    We have 3 computer platforms with 3 different eSignal accounts.

    On each platform we unfortunately have differnt chart bars for the same symbols. More than that, on 2 platforms out of the 3 we have missing data, for example on the 10 MIN timeframe we have for 09/10/08 only 26 bars, instead of the 39 bars.

    We have tried to exit eSignal and reopen it again for a few times, but with no change in the charts.

    Please help us to solve this problem.

    Thank you,

    Nissan

  • #2
    Hi There,

    Could you please provide some more detail, to help us locate your reported difficulties.

    In particular, please advise a symbol example.
    Also, have you setup the same program time setting on all computers (File/Preferences/date and Time Settings).

    Have you applied any specific time templates to your charts?
    If possible, please provide a screen image to illustrate the differences.

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