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Symbol messed up again

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  • #16
    J200

    looks like this fix is going into production now and should be completed by end of market on the 23rd provided nothing further goes wrong.
    Thank you,
    Eric O.
    eSignal Support

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    • #17
      Re symbol messed up again

      Eric, do you see any improvement on your side, the problem still seems exactly as it was to me?

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      • #18
        J200

        We had the fix in place for a time and then we had to roll it back due to some other issues it caused. I'm not sure we have put the fix back in place yet. I will get an updating statues on this and post here again.
        Thank you,
        Eric O.
        eSignal Support

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        • #19
          new patch

          New fix for this is being tested now. No word on when this will con into production yet, but I will update again
          Thank you,
          Eric O.
          eSignal Support

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          • #20
            J200

            The permanent fix for this is in the process of being rolled out. Some servers have already been done and this process should be complete by the end of the week.
            Thank you,
            Eric O.
            eSignal Support

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            • #21
              Symbol Broken

              Eric, thank you very much for your help and feedbck with this problem. Although it was slower than i hoped, it helps a lot to have someone that keeps you up to date. Appreciated.

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