Originally posted by JayF
I don't see any reports coming into our Technical Support phone queue that are similar to this. There could be an issue at your ISP, or some hop in the route to our servers that is causing the problem. Being that it affected J-Trader as well I suspect it's closer to home. I'd run a trace route to cm1.dbc.com and use that output to back-up a call to your ISP.
I don't see any reports coming into our Technical Support phone queue that are similar to this. There could be an issue at your ISP, or some hop in the route to our servers that is causing the problem. Being that it affected J-Trader as well I suspect it's closer to home. I'd run a trace route to cm1.dbc.com and use that output to back-up a call to your ISP.
although the connections are working properly today I tested the address provided: cm1.dbc.com .
I used the DOS prompt to enter the ping and tracert.
I got funny results:
Both in ping and tracert it says "Destination net unreachable."
Tried ping three times with two results 75% loss and one with 100% loss.
Says "Request timed out." and "Destination net unreachable."
Now, as I said, the Data Server is working like it should.
How should the ping and tracert read when I got no connection?
Is there another address on which I can test my ISP connection?
Linus
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