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Discrepancies on hard disk vs. real-time data

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  • #16
    Dear Jay,

    I just download all the securities with tickers between T-Z again and found that over a week time NO PROGRESS has been made!!
    I do pay a lot of money each month for the supplied data. Unfortunately this is data I cannot trust.

    What is the new ETA to have this fixed?


    Ed

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    • #17
      comino,

      Please know that we continue to investigate this issue. When I have more information on the subject I'll let you know.
      Regards,
      Jay F.
      Product Manager
      _____________________________________
      Have a suggestion to improve our products?
      Click Support --> Request a Feature in eSignal 11

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      • #18
        I received confirmation that our QA Team is developing a tool to make a sweeping correction on all of these. No ETA available yet, but it is in the works and has high visibility.
        Regards,
        Jay F.
        Product Manager
        _____________________________________
        Have a suggestion to improve our products?
        Click Support --> Request a Feature in eSignal 11

        Comment


        • #19
          I am happy to report that after downloading the securities A-Z only minor errors appear in my collection and test reports.

          I like to thank Jay Frank and his team for the time and effort to solve this problem after all these months!

          Well done!


          Ed Comino
          Heeg, The Netherlands

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