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can't load page and run EFS after upgrade to 10.2

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  • can't load page and run EFS after upgrade to 10.2

    After upgrade to ver 10.2 frm 8.0, I can no longer open the page.

    And even on new page, I get error msg when I load the EFS.

    Would you pls advise why? Is the new version not backward compatible?

    Second, can you change the EFS/page so I can load them up in the new version?

    Attached are my files (page, EFS, library). There are some sound files but they are not included as they are not crucial.

  • #2
    the file.
    Attached Files

    Comment


    • #3
      the function library.
      Attached Files

      Comment


      • #4
        Re: can't load page and run EFS after upgrade to 10.2

        Richard
        The page appears to be loading fine at my end using version 10.2 (see enclosed image)
        As to the efs error this appears to be in line 752 of the Intraday EMA levels 10 min.efs where you are changing the property of a variable (using the toFixed() method) that is at some point null thereby causing the error. Add a null check for that variable eg
        if(myVariable==null) return;
        which should resolve that error
        Alex



        Originally posted by Richard Yu
        After upgrade to ver 10.2 frm 8.0, I can no longer open the page.

        And even on new page, I get error msg when I load the EFS.

        Would you pls advise why? Is the new version not backward compatible?

        Second, can you change the EFS/page so I can load them up in the new version?

        Attached are my files (page, EFS, library). There are some sound files but they are not included as they are not crucial.

        Comment


        • #5
          I hv tried again:
          i) I still can't open the page. I get the msg "can't open" (in Chinese)
          ii) I open a new page and load the EFS. I get the msg "Loading Data..." forever when I try to load Intraday EMA levels 10 min.efs

          Actually I ran into this with ver 10.1 too. That is why I am still using ver 8.0 until now

          Pls advise. thx.

          Comment


          • #6
            Richard
            I passed your information on to eSignal's developers and have been informed that they were able to reproduce the problem when running the OS in Chinese language (which explains why I could not replicate it). From what I have been told a fix should be implemented in one of the upcoming releases. In the mean time you may want to continue using version 8
            Alex


            Originally posted by Richard Yu
            I hv tried again:
            i) I still can't open the page. I get the msg "can't open" (in Chinese)
            ii) I open a new page and load the EFS. I get the msg "Loading Data..." forever when I try to load Intraday EMA levels 10 min.efs

            Actually I ran into this with ver 10.1 too. That is why I am still using ver 8.0 until now

            Pls advise. thx.

            Comment


            • #7
              Thank you for following up.

              Comment


              • #8
                Richard
                You are most welcome
                Alex


                Originally posted by Richard Yu
                Thank you for following up.

                Comment


                • #9
                  I hv installed on another notebook running English XP. I ran into the same problems again.

                  Would you pls advise?

                  Also, where can I get a copy of eSignal 8.0 as I need to downgrade my notebook back to 8.0?

                  thx.
                  Last edited by Richard Yu; 10-22-2008, 10:49 AM.

                  Comment


                  • #10
                    Richard
                    See this article in the eSignal KnowledgeBase for the links to some previous versions
                    Alex


                    Originally posted by Richard Yu
                    I hv installed on another notebook running English XP. I ran into the same problems again.

                    Would you pls advise?

                    Also, where can I get a copy of eSignal 8.0 as I need to downgrade my notebook back to 8.0?

                    thx.

                    Comment


                    • #11
                      There is a new ver 10.2.1.

                      Has it addressed my issue?


                      http://forum.esignalcentral.com/showthread.php?s=&threadid=27329

                      Comment


                      • #12
                        Would you pls advise whether the issue is addressed in the new version mentioned below?

                        I need to use the EFS on a new Tablet PC. I would like to use the latest version as its CPU is not so far. I want to reduce its workload by using a new version.

                        If the revision isn't provided in a short period of time, can you do me a favour by checking how the speed of the attached EFS can be improved?

                        Comment


                        • #13
                          Would you pls advise whether the fix has been implemented?

                          thx.

                          Comment


                          • #14
                            Hello Richard,

                            This should be resolved in the 10.3 version, which is currently in development. Once we go into Beta for this version, please check it. To be notified of the Beta testing period, please subscribe to the eSignal Beta Testing forum.
                            Jason K.
                            Project Manager
                            eSignal - an Interactive Data company

                            EFS KnowledgeBase
                            JavaScript for EFS Video Series
                            EFS Beginner Tutorial Series
                            EFS Glossary
                            Custom EFS Development Policy

                            New User Orientation

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                            • #15
                              Would you please advise whether it is fixed in versin 10.3?

                              I am still using eSignal 8.0 since I have never been able to make newer versions work.

                              Comment

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