Excel problem updating Windows 7

[jeddins]

I run 2 machines, 1 xp and 1 windows 7. I update an excel spreadsheet at the end of the day using the dde links.

From about three weeks back, my windows 7 machine is no longer updating the data. Excel just hangs. The xp machine works like normal and esignal updates excel with no problems.

I get the following error code from excel


Problem Event Name: AppHangXProcB1

Application Name: EXCEL.EXE

Application Version: 11.0.8341.0

Application Timestamp: 4e29ab82

Hang Signature: f5ca

Hang Type: 32

Waiting on Application Name: rundll32.exe

Waiting on Application Version: 6.1.7600.16385

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Hang Signature 1: f5caedc1191bf9ec2bec9fa147df3c14

Additional Hang Signature 2: 4cff

Additional Hang Signature 3: 4cfff8258521a78046f74b39ea0c707e

Additional Hang Signature 4: f5ca

Additional Hang Signature 5: f5caedc1191bf9ec2bec9fa147df3c14

Additional Hang Signature 6: 4cff

Additional Hang Signature 7: 4cfff8258521a78046f74b39ea0c707e


any idea, TIA

[eostrom]

excel

This is looking like it could be a more serious issue than just eSignal and the DDE linking. If other aspects of Excel are working, one thing I can suggest is that you start the programs up in this order and see if you still have the problems.

Start the eSignal DM by itself first
-click on the start globe
-click all programs
-click the eSignal folder
-click on the Data Manager

Once that's done, start Excel with your normal spreadsheet and see if it will update.

If this doesn't fix the issue I would suggest fully removing eSignal and reinstalling the program. Hope this helps

[jeddins]

Excel problems

I tried using just the data manager and that didn't work and finally uninstalled both 11 and 10. did a restart before reinstalling and I still can't get Excel to work.

Any other suggestions would be great.

TIA

[eostrom]

excel

Are you running the same version of Excel on both systems?

[jeddins]

Yes, I am.

[eostrom]

DDE

Same version of Excel on both system and same worksheets on both systems... The only thing different is the OS at this point, correct?

At this point there isn't a lot else I can suggest. The fact that the program is hanging and waiting for the rundll32.exe is a bit strange to me. One thing that you can try is repairing Excel. If you are running Excel 2010 you can go to your Control Panel >> Programs and Features>> then to to Microsoft Office 2010 or Excel 2010. Click Change and then click repair when it asks. If this doesn't fix the issue, then I suggest removing and reinstalling Excel on this system.

As I said in a previous post, this seems like more than a DDE issue. Some clients have had some success after a complete reinstall of Excel on Windows 7 64 bit environments. Please let me know how this goes.

[jeddins]

I tried the reinstall and that didnt' work either.

Makes me wonder if it was caused by one of the microsoft updates in the last few weeks......

Any other ideas; I'm trying to avoid a clean wipe but am not ruling that out

[eostrom]

Excel

It's possible that a windows update could've done this. Have you attempted to restore the system back to a previous date, before the update took place?