Lost data

[unclelou]

Since I replaced TradeStation with eSignal (recently), I find my PC freezes. I have plenty of memory, etc. This happened again sometime last night. This morning I had to turn off my PC and restart as it was not responding. When I opened eSignal, I had a gap in data from 2/9/06 to 3/16/06. Any suggestions on how I can (1) keep eSignal from crashing my PC; and (2) how can I retireve the lost data so my charts make sense?

Thanks,
Lou

[wscully]

Reply to post 'Lost data'

I had a similar problem. Sometime during the night eSignal stopped collecting data. DataManager showed it had a normal connection, but no data was being delivered to eSignal (if I selected a new symbol, I would not get any data in my chart). I shut down eSignal and restarted my PC and eSignal, then things were back to normal. When this occurred, my other web applications were able to access the intenet without difficulty.

[RyanS]

There are different things that can cause eSignal to freeze. Take a look at this article and let us know if it helps:

http://kb.esignalcentral.com/article.asp?article=1639&p=1