Can't contact tech support

[jay60]

I have been trying for 2 days to contact tech support
using your contact us form. When I get to the 2nd page
and click 'continue submitting' the message doesn't go
through. Tried sending a PM but that didn't seem to work
either.
Is there an email address that I can use so that I don't
have to use your form?

Thank you,
Jay

[ACM]

Jay
I just tried contacting LiveRep from the eSignal program (selecting Customer Support-> Live Rep from the main menu) and got through without any problems. If you are having issues using the ActiveX client try the HTML client
Alex

[jay60]

>Alex

Thank you, Alex. I got an email address from LiveRep so that
I don't have to use their contact form which seems to be out
of order at present.

jay

[ACM]

Jay
I am not sure I understand why you would want to go through email when you are in contact with LiveRep who are eSignal's technical support and can assist you in real time.
Alex

[jay60]

>Alex
I see what you mean. It's just that I didn't want to get
involved in a long dialog with LiveRep while the market
is open here in Japan.

Thank you,
jay

I have another question for you about an EFS that you so
kindly provided. I will try to post it shortly under
eSignal Beta Testing > Volume indicator.