Quote Window problem

[swan]

Hi.
I have just downloaded V7.3. replacing V7.0.

In my Quote window I have the headings. Bid/Ask/Last/Change/Bid Size/Ask Size.
(this is not the latest style of quote window)

The problem is that the Last and Change for the NQ M3 and ES M3 go blank after a last price and/or do not show at all when there is a price change..

Help appreciated

swan

[ACM]

Swan
Try the following.
Close down eSignal and Data Manager.
Then go to your windows directory and open winros.ini.
In winros.ini do a Search for the word "freeze" (without quotation marks).
Does it say freeze=1?
If yes change that to freeze=0 then Save the file and close it after which you can restart eSignal.
If no then it may be an issue of changing the colors on the Quote Window.
Alex

[swan]

Alex.
The Freeze number was already set to 0.

Thx for your suggestion re: colours.
However I can't see that it is this.

The colours are working for all other fields ie. Bid/ Ask/Bid size etc..

Only on the Last and Change fields are the figures disappearing.

They are showing now and again, but its sporadic..

in fact as I type I'm noticing the bid for the YM M3 is blak as is the Bid size for this .

The Last and Change are still blank for the ES M3 and NQ M3..even when there is a price change on the bid or ask.

Is there a specific file I could perhaps downlaod for this function..it seems like some thing has got corrupted..

thx
swan

[swan]

I created another quote window.

Edited...

Same problem...

Thx

swan

[ACM]

Swan
Put the Quote Window in a zip file and attach it to a message.
Another thing you can try is to Move the file Quo.new out of eSignal folder (don't Delete it yet) then open a new Quote Window and see if it happens again.
Alex

[swan]

See Zip attached..

thx

swan

[ACM]

Swan
Seems to be working fine here (see attached image). I also changed fonts without any problems
Have you tried Moving quo.new out of eSignal folder then opening a new Quote Window?
Alex

[swan]

Alex.

Hmmm..

I moved file quo.new (did not delete it from esignal folder.
but on opening a new quote window, i have the same problem.

thx
swan

[ACM]

Swan
Someone from eSignal will have to look into this because at this point I have no idea as to why this is happening.
Alex

[swan]

Alex

Appreciate your help..
I may uninstal esignal and do a new download..

When I downlaoded this v7.3 I saved it in the existing esignal folder for v7.0..do you know if that was correct to do..?

Thx
swan

[ACM]

Swan
Saving it in the same folder should not be a problem per se. What may be a problem is running the installer in the same folder you are installing to.
Alex

[swan]

Alex.

Yes the Installer for v7.3 was in the older v7.0 folder.


thx
swan

[ACM]

Swan
The next time you download just save the installer package to a different folder (My Documents for example) and install from there.
Alex

[swan]

Alex.

Understood..

Do I need to uninstall esignal before new d/l ...

Thx
swan

[ACM]

Swan
I think it may be wise at this point to do uninstall before reinstalling.
Attached is a Word document created by JayF from eSignal that details the steps for a clean uninstall.
Alex