As of 9/22, the CBOE will change the calculation by which the VIX is done based on the SP500 instead of the OEX. The old VIX calculation will be listed under a new symbol VXO.
My attempts to get a proper response from tech support regarding this change have thus far been a waste of time.
The CBOE has recreated the historical data for the new VIX calculation, yet it seems esignal seems not to care to contact the CBOE or create a new VXO symbol and transfer the old VIX historical data to the VXO symbol.
This means I will not know the support and resistance levels for the new VIX, but I will not know what the old VIX is altogether.
In other words esignal will be knowingly providing incorrect historical data becuase they are too inflexible to incorparate changes to the VIX by the CBOE.
I need some help or I am terminating my subscription. Imagine what their corporate accounts must think!
mad: mad: mad: mad: mad: mad:
Here is the site with the White Paper:
My attempts to get a proper response from tech support regarding this change have thus far been a waste of time.
The CBOE has recreated the historical data for the new VIX calculation, yet it seems esignal seems not to care to contact the CBOE or create a new VXO symbol and transfer the old VIX historical data to the VXO symbol.
This means I will not know the support and resistance levels for the new VIX, but I will not know what the old VIX is altogether.
In other words esignal will be knowingly providing incorrect historical data becuase they are too inflexible to incorparate changes to the VIX by the CBOE.
I need some help or I am terminating my subscription. Imagine what their corporate accounts must think!
mad: mad: mad: mad: mad: mad:
Here is the site with the White Paper:
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