Scales messed up with 7.6

[stenger]

Ok, so I downloaded 7.6 (build 634) and now the scales on my S+P charts as well as many of the stocks I follow are all very strange. I have tried deleting the SPECS file and restarting...no change. My autoscaling is turned on. In fact I made no changes between my 7.5 and 7.6 versions. This is the same problem I was having with one of the BETA versions of 7.5 and it took a new build of the program to fix. I guess I'm asking if anyone else out there is having the same problem or has a solution for a fix. I would just reinstall 7.5 but don't have the install program anymore and can't download it from esignal.

[ACM]

stenger
FWIW I am not seeing any difference in the scale at my end (7.6 build 634) both with Autoscale on or off
Alex

[venture99]

All my scales in 7.6 are working fine

[stenger]

follow up

Ok, so to follow up. I have now tried a radical approach and still have the same problems. I completely uninstalled esignal and then reinstalled version 7.6 from scratch. This is driving me batty...I can't be the only one!

[kasama1]

hi...in 7.6:strange scale! Is it a bug?

[kasama1]

[Bob A.]

How about a response from eSignal Development to the requests to update us on when the 7.6 "last two scale numbers problem" ( eg 1012 instead of 1000: 1062 vs 1050 ) will be fixed?

Many thanks,
Bob A.

[bfry5282]

You are not the only one. 7.6 has price-scaling problems which may be intermittent in nature, or depend upon certain conditions or instruments.

In my case, a 2 was added to the end of the scale numbers, where previously it was always 0.

There is a remote possibility that "fresh install" versus "update installation" could have something to do with it, but I doubt it. There have been previous price scaling issues acknowledged as bugs.

[Gavishti]

This morning I discovered that I also have scaling problems. This is new to 7.6. The YM #F is adding an extra tenth - e.g. 10480.8 instead of 10480. They seem to run in a series. So far it has only affected playback. By closing eSignal and starting with a fresh symbol out of playback mode I am able to get rid of the strange scaling. Just going out of playback mode does not resolve the problem.

Also noticed that running at a speed of 100 creates other display problems in playback mode. Slowing down helps the other display problems. Possibly these are related.

[garaujo]

Seeing same sclae problem in the forex charts

ya... there is a problem in the scaling.

check the below example

[ScottJ]

FYI:

Our Software Engineering team is looking into this scaling issue and we should have some information to report w/in a few days.

Thanks.

[Bob A.]

Thanks for the status. Helps me hang in with 7.6

Regards,
Bob

[ScottJ]

We have isolated the problem and fixed it in the development source code. When you download our software to your PC, the code gets optimized on your PC by a software compiler. It was during this process that the scaling problem re-appeared on some PCs. Since there are other variables at work, the new code installed on some PC's just fine, hence making it harder for us to duplicate. It's hard to say whether a re-install would resolve the problem or not for each impacted user. You will likely need the new code to solve the scaling problem.

We have not yet determined when we will make a new release available as we are working on other additions to the software but once we do have the plan in place, we'll update this thread.

Thanks.

[Bob A.]

Thanks Scott. Really appreciate being kept in the loop. Makes all the difference.

Best regards,
Bob

[DCameronMauch]

Any update on that ETA?