Unfortunately, 5.1 is missing some of the trades that occurred right at the open and its causing the intraday chart's open to be incorrect. There isn't a way to correct this, because Continuum doesn't have a method to insert trades into the sequence.
Regards,
Jay F.
Product Manager
_____________________________________
Have a suggestion to improve our products?
Click Support --> Request a Feature in eSignal 11
Regards,
Jay F.
Product Manager
_____________________________________
Have a suggestion to improve our products?
Click Support --> Request a Feature in eSignal 11
I'm using 5.1.0.21 and lately I've seen some errors in snapshot bars and datawindows. This time, the chart is wrong, too.
As you can see from the picture, the chart and the datawindow show that WYNN closed at $98.39. The snapshot bar shows it closed at $97.19. WYNN was up $1.41 yesterday (yahoo), not the 21¢ shown in the snapshot bar.
I've seen similar errors recently. I don't remember if it was with this sym or no.
Similar problem with Jim's below, QCOM is showing a last trade of 44.99 in the snapshot bar when the close was 45.35 on Daily and Weekly (45.34 on shorter charts).
Also showing a red as if it was a net close lower than yesterday's (Thursday) by 26 cents but it was not lower. It should be green as it closed 10 cents higher.
I'm trying to catch some of these in the act, but I have not yet been able to. I just went through the Dow 30 and the top 100 volume leaders and none of them had this quirk. Please let me know if/when you see this again, and please include the server that this is seen on.
Regards,
Jay F.
Product Manager
_____________________________________
Have a suggestion to improve our products?
Click Support --> Request a Feature in eSignal 11
On the RLX.X, I'm am showing a huge upper shadow for this weeks candle and a huge red candle for today's candle. The peak in both cases is 839.67. It doesn't show up on any intraday charts, though.
Thanks,
Jim
When buying and selling are controlled by legislation, the first things to be bought and sold are legislators.
-- P.J. O'Rourke
Somebody PLEASE kick a server out there - AMZN is currently trading over $86.60!!! QCharts is showing 83.80 and hasn't vcome off that in a few minutes.
I know we're droping 2 out of 3 trades in the mornings - but with 12 million shares already traded at 9:40am, somehow you gotta be picking up some of these.
For urgent issues such as the AMZN issue, it is best to call into support. They can help on a more immediate basis than we on the forums can, and can follow-up more expediately with issues.
Regards,
Jay F.
Product Manager
_____________________________________
Have a suggestion to improve our products?
Click Support --> Request a Feature in eSignal 11
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