For a number of reasons, the forums are a tough venue to attempt to troubleshoot an urgent problem. For assistance during U.S. market hours, you'll best be served via QCharts Technical Support at 510-785-1254.
Some things you can try until then:
- Restart QCharts.
- Change to a different server (Ctrl-Alt-N)
- Verify your account status at Account Maintenance
Regards,
Jay F.
Product Manager
_____________________________________
Have a suggestion to improve our products?
Click Support --> Request a Feature in eSignal 11
I've passed this info along to our technical support team to follow-up with you via phone or otherwise.
Regards,
Jay F.
Product Manager
_____________________________________
Have a suggestion to improve our products?
Click Support --> Request a Feature in eSignal 11
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