FYI regarding what youse QFAI pinger users have been seeing the last couple of days.
As the attached screenshot notes, this does not mean the Santa Clara farm is offline.
This issue is a Pinging issue only.
Lycos went and changed the "Name-to-IP#" mapping for the Santa Clara farm a couple of days or so ago.
For example, the DNS Name...
cc-01.sc8.finance.lycos.com
no longer points to the correct Santa Clara Continuum data server...
209.202.214.21
It now points to a different machine that's not a Quote.com Continuum data server and this machine is not pingable.
QCharts folks indicate they should have a new set of Name-to-IP# mappings in place soon. When that's done, I will let you know what to do then to update QFAI and pick up the corrected stuff.
In the meantime, do NOT, repeat do not do a QFAI>Setup>Refresh IP Addresses. If you have done that in the last couple of days in an effort to clear all the ERRORS showing in the pinger for SClara, you will now have bogus IP#s in QFAI for SantaClara. If you have done this, or would just like to make sure you're OK, click THIS for further info on verifying you're OK and if not how to apply a patch for QFAI.
LAM
As the attached screenshot notes, this does not mean the Santa Clara farm is offline.
This issue is a Pinging issue only.
Lycos went and changed the "Name-to-IP#" mapping for the Santa Clara farm a couple of days or so ago.
For example, the DNS Name...
cc-01.sc8.finance.lycos.com
no longer points to the correct Santa Clara Continuum data server...
209.202.214.21
It now points to a different machine that's not a Quote.com Continuum data server and this machine is not pingable.
QCharts folks indicate they should have a new set of Name-to-IP# mappings in place soon. When that's done, I will let you know what to do then to update QFAI and pick up the corrected stuff.
In the meantime, do NOT, repeat do not do a QFAI>Setup>Refresh IP Addresses. If you have done that in the last couple of days in an effort to clear all the ERRORS showing in the pinger for SClara, you will now have bogus IP#s in QFAI for SantaClara. If you have done this, or would just like to make sure you're OK, click THIS for further info on verifying you're OK and if not how to apply a patch for QFAI.
LAM
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