problem with eSignal Plugin for TS2000i setup

[whammer]

Hi,

I've just signed up for eSignal today. I had no problem installing the esignal software and the connection is live.

However, I'm using TS2000i and when I install the eSignal plugin for TS2000i, I get the following error message:

:You have GlobalServer build 5.0.0.707 installed. You need GlobalServer build 5.0.0.768 or later for the UniServer to work correctly."

Please help.

Thank you.

William

[ScottJ]

This intro thread will point you to where you can download service pack 5 to update your TS2000i version.

Thanks.

[whammer]

Thanks.

I tried. I'm getting the same message.

I downloaded the Service Pack 5 and install both files. Then realized that I do have the TS2000 Prosuite SP5 Buikd 822.

Anyway, I reboot my computer and run the eSignal Plugin again, and I get the same message.

Am I suppose to have either or both the TS2000i and eSignal link running first? If that's not required, what went wrong.


William

[ScottJ]

I'd try re-installing the plug-in and see if that solves it.

Thanks.

[whammer]

Tkx, Scott. It worked. I had to install SP4 and then SP5.

[whammer]

I had completed the plugin setup.

But when I go into the GlobalServer, under menu File, and select Download from eSignal, the Data Vendor field is empty and there is no eSignal for me to select, which I cannot press OK to go to the next step.

Your help is appreciated.

William

[ACM]

William
After having updated ProSuite to Service Packs 4 and 5 did you also run the Setup Wizard in GlobalServer?
If not I would suggest uninstalling the Plugin then running the Setup Wizard and then reinstalling the Plugin
Alex

[whammer]

I uninstalled the plugins, and ran the GlabalServer setup wizard.

But I found that there is no eSignal in the list of "Datafeed to install". The ones listed are:

BMI SubServer
DBC
DTN
Hyperfeed
PCQuote

[ACM]

William
If I remember correctly you should use DBC which in parenth will mention Signal OnLine (or something similar).
Alex

[philippians]

Hi!

I also got the same problem as William on "Data vendor must be selected" error and cannot resolve it by either the ff:

- format Hard disk/reinstalled whole fresh WinXP, Ts2000i sp5b822/esignal 7.6 and everything from cd - clean installed

-- format again Hard disk/reinstalled whole fresh WinXP, Ts2000i sp5b822/esignal 7.6 and everything from cd - and then copy and paste my previously running TS/Esignal/plugin into the new system

- uninstalled ES Plugin then closed GlobalServer+Esignal then open GS/run setup wizard/choose Realtime-DBC Online Subserver-Historybank(NO)-Finish then installed Plugin again

still got that error, pls help...

[ACM]

philippians
You may want to try the solution suggested by augustus in this thread that seems to have worked for two other users.
Alex

[whammer]

Hi,

Where can I download 7.4 or 7.5 and their plugins?

Thank you in advance.

William

[philippians]

http://www.esignal.com/executables/esignal_76.exe

[philippians]

Thank you Alexis!

Its now okay!

[ACM]

phlippians
Actually the thanks should go to augustus who came up with the workaround.
Alex