esignal pluging after install problem

[esignal1611]

I had to rebuild my system recently (XP+SP1), all applications work OK.
Installation of Tradestation build v5.00.0822, eSignal 7.6 & eSignalPluginTS2000i_4030.exe was sucessful.

However when trying to download historical data, I cannot choose any Data Vendor (it remains blank), and for index items there are no history settings. When i try to collect any combination of symbols I get the following message "Data vendor must be selected".
I have tried the previous plugin with the same results.

[ACM]

esignal1611
After having installed TS2k and before installing the Plugin did you run the Setup Wizard in GlobalServer?
If not then I would suggest as a first step to uninstall the Plugin, run the Setup Wizard and then reinstall the Plugin.
Alex

[augustus]

I had the same problems.

My solution was:

1. Deinstall esignal 7.6. and the plugin complete.
2. Install esignal 7.4.
3. Install the previos plugin version
eSignal_Plugin_TS2000i_v1.0.0.3721-4.exe

http://share.esignal.com/groupcontents.jsp? folder=Miscellanea&groupid=10

4. Upgrade the plugin with the newest version.
5. If the data vendor is visible, upgrade esignal with version 7.6.

A bit long winded, but it works for me.

[esignal1611]

augustus, your method worked, my only concerns are I installed the newer versions without uninstalling the prior versions. Will this cause problems when uninstalling in the future?

Aslo I am asked to replace a newer file with an older file when updating the plugin, i answered yes.

I will keep eSignal 7.4 & the older plugin on file just in case.

Thanks a million.

[alright]

I've got the identical problem. I can't try Augustus's because I don't have 7.4 anymore nor 7.5 (this one was working fine with the old plug-in). Any more suggestions? Will a debugged new plug-in be delivered soon?

[alright]

I confirm too that augustus's tip is working fine. I used a 7.5 version instead of 7.4 and now upgraded to 7.6. Everything's perfect now. Thank you very much.

[Bunyip]

I have just started using eSignal and don't have the previous versions of the software mentioned in this thread - where can I find v7.4/7.5 and the previous version of the plug-in or is there a solution for 7.6 and the latest version of the plug-in?

Thanks in advance.

[TS Support]

Dear Bunyip,

Could you just go to the eSignal folder and copy dbcapi.dll into the c:\windows\system32 folder. Then run GlobalServer and let me know how the plugin works.

Thank you much,
Robert

[Bunyip]

I copied the file as suggested, but there was no difference. The file that I copied to the windows directory was larger than the one there previously. I tried re-booting the machine, after making the change, but the data vendor drop down is still empty.

[TS Support]

Please copy proxydll.dll and MFC71.dll as well and let me know how it works.

dbcapi.dll, proxydll.dll and MFC71.dll from eSignal 7.6 folder --> c:\windows\system32 folder.

Thank you,
Robert

[Bunyip]

Dear Robert,

Thanks for your rapid response.

I copied those files over and re-booted but still no names in the drop down.

Phillip

[rdh202]

Blank drop down window for data vendor

I am having exactly the same problem with the blank drop down window...I have tried all of the aforementioned remedies to no avail...help...

[ScottJ]

Updated 3/23/04

We have posted a beta version of the plug-in (version 4081) that we think will solve the compatibility issue that surfaced with the release of eSignal ver 7.6. Please keep in mind that this is a beta version and has undergone limited internal testing. Please post feedback to this thread.

Thanks.

[Bunyip]

Thanks for the rapid turnaround - this has resolved the problem.

Phillip