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  • ox - anyone have a working vesion of ths

    does anyone have a working version of the ox plugin: I seem to either not connect, or when I do connect I get "invalid password" when attempting a trade. I could use some advice/direction as to how to get the plugin going.

  • #2
    OptionsXpress is in the process of removing this current quote/price server and moving to a new platform. We've developed a new plug in that is going to work with this new platform however it still need to be certified by OptionsXpress. This testing is scheduled for tomorrow and hopefully released soon thereafter.

    The other issues that we have with the XML/API access it the user is continually required to poll the OX servers for their account information, which is some cases, can be in the tens of thousands of polled request a day. All of the polling causes a slow down on the OX servers, users who continually make the large number of request to the servers have had their entitlement removed from their account.

    We apologize for the inconvenience this is causing and hope to have a solution in place in the very near future.

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    • #3
      "This testing is scheduled for tomorrow and hopefully released soon thereafter"

      I'm so happy to hear this!!!!

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      • #4
        Avery, how did the testing go? What is next?

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        • #5
          epark,

          The testing went well but not as well as we would have hoped. When placing order there was an issue wth keeping the connection alive to the servers.

          Developers on both sides are working deligently to find out what's causing the disconnect and to correct it as quckly as possible.

          I'll keep you posted as to when the next test will be.

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          • #6
            Avery,

            Thanks for the prompt feedback.

            The situation is a business stopper.

            here is a bottle of wine in it for the guy who fixes the problem quickly.

            Cheers, Eugene

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            • #7
              Avery, ox says it's the plugin pinging too hard

              Avery,

              OX says it's the esignal/ID pluging that is the problem. The pluggin is:

              A) not connecting correctly and also
              B) pinging the OX servers too hard and being blocked.

              Any eta as to when esignal/ID will finish the rewrite of the plugin?

              There is a case of beer or bottle of wine for the guy that solves this quickly.

              Cheers, Eugene

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              • #8
                Hello Eugene,

                We just completed the conformance testing for the new plug-in this morning. We have passed all required tests. The plug-in is currently being tested internally by optionsXpress and OEC. As soon as they have completed their internal testing, we should be able to release the new plug-in. Subscribe to this thread, Update: optionsXpress Plug-in, if you want to receive email notification when this occurs. We're expecting this to happen within a few days baring any new issues discovered during their internal testing.
                Jason K.
                Project Manager
                eSignal - an Interactive Data company

                EFS KnowledgeBase
                JavaScript for EFS Video Series
                EFS Beginner Tutorial Series
                EFS Glossary
                Custom EFS Development Policy

                New User Orientation

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                • #9
                  interim update?

                  Jason, any interim update on the delivery of the next pluggin?

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                  • #10
                    Hello Eugene,

                    OEC has found some issue in their OEC api that will not allow this plug-in to work properly for optionsXpress clients initially. The new OEC plug-in will work for OEC accounts only for the time being. OEC is working on a solution for the optionsXpress accounts, but do not have a timeline for us just yet.

                    In the mean time, we will try to see if there is anything else we can do to improve the current optionsXpress plug-in.
                    Jason K.
                    Project Manager
                    eSignal - an Interactive Data company

                    EFS KnowledgeBase
                    JavaScript for EFS Video Series
                    EFS Beginner Tutorial Series
                    EFS Glossary
                    Custom EFS Development Policy

                    New User Orientation

                    Comment


                    • #11
                      that is terrible news, what should I do?

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                      • #12
                        Jason,

                        Is there anyway that I can help... testing, looking at code... carrying pizza for the team... anything at all?

                        Eugene

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                        • #13
                          Hello Eugene,

                          Thanks for the offer. At this point there isn't anything you can do to help. We'll let you know if there is.
                          Jason K.
                          Project Manager
                          eSignal - an Interactive Data company

                          EFS KnowledgeBase
                          JavaScript for EFS Video Series
                          EFS Beginner Tutorial Series
                          EFS Glossary
                          Custom EFS Development Policy

                          New User Orientation

                          Comment


                          • #14
                            are you sure, previously I offered a case of beer to the guy that fixes this... I am uping the offer to beer and pizza

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                            • #15
                              any news on the fix of the ox bridge?

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