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Important Notice regarding European Futures

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  • Eurex

    Dear Fellow Victims of Dead Signal,

    I have had it with Graeme and the rest of Dead Signal's bull**** excuses. Yeah right, we are having our best engineers work on this and I "assure" you it will be fixed before the end of the world.

    I have done some research and have had a few recommendations from trader friends or alternatives out there.

    Check out http://www.ird.com/welcome.htm and

    http://www.tenfore.com

    Both seem to be reasonable and a friend of mine is using tenfore and said their Eurex feed is very reliable.

    Anything can be better than Dead Signal and its bull**** excuse
    Philip Chu

    Comment


    • Hi Redsnapper,

      Does the feed get better in between the hour? I ask this as the delays occur every half hour, in between these times the data is correct. Is this the case for you or do you experience delays all the time?

      Thanks
      Graeme Ballard,
      eSignal Support

      Comment


      • Graeme, sorry to say, but the feed is just unsure and unreliable.Every time the market speeds up, eSignal needs a lot of time, to print the delayed data, and maybe then starts the next half hourly lag. Every thing is screwed up since US opening.
        redsnapper

        Comment


        • Hi Redsnapper,

          Tomorrow would it be okay for me to compare quotes with you at three different times? I will PM you for more info.

          Thanks,
          Graeme Ballard,
          eSignal Support

          Comment


          • Graeme:

            Personally I trade the DAX and Stoxx futures.
            AX H3-DT
            ET H3-DT

            presumably it is the same which ever European futures contract is used.

            The lag populates the graphs in lagged time, and never gets corrected, so the when is everyday for the last however long on the half hour and at any announcement or US open.

            For a specific example see any contract for the 27th from 8am to 9:18.

            Hope you guys at E-signal will manage something soon, as I really can't trade at all with any certainty with historic data so messed up.

            Thanks.

            On another note I see you think that the data is correct except for on the half hour. Today I stopped watching at around 16:00. And the data had never caught up at all from 14:30.

            Good luck.

            Comment


            • If Esignal NOW need to compare their charts with customers' to confirm accuracy/timing, then this is really a sad state of affairs.

              .....what happened to those highly acclaimed "Engineers".

              Have they ran out of ideas ????.

              Come on Esignal, get professional please.
              This is a serious problem, and you are not delivering what you got paid for !!.

              Comment


              • No quotes at Eurex Bund open

                I have NO quotes on the Eurex Bund at the opening for Thursday.

                My PATSystem price feed is good to go and I am getting the quotes for FREE FREE FREE FREE FREE from my Chicago based futures broker.

                What is going on now!? Please advise.

                Question for eSignal: Do you have engineers in front of monitors watching your system at the European futures opening?

                Please answer the question. I want to know if subscribers are hanging out to dry when you all are a sleep.

                MarketMonk

                Comment


                • We are aware of that, The engineering group is monitoring the European Futures and working to get this fixed asap.

                  Comment


                  • UPDATE the System Status Webpage

                    UPDATE the System Status Webpage!

                    Do your job. Keep that system status webpage up to date.

                    It is now 24 minutes after the Eurex Bund open and no update to the system status webpage. Come on now. Who is responsible for updating that page? Get them to do their job on a timely basis.

                    Thank you.

                    Comment


                    • Now the system status shows a Eurex futures problem. Thank you.

                      NOW FIX IT!

                      Comment


                      • PWHCHU, I dont think that this is the right level of talk from a Proffessional!
                        We are here in this Forum to help only.
                        I know that we are having issues with the data, we are working on it to get it fixed.

                        Comment


                        • You need to refresh the system status in order to get the last updateThanks

                          Comment


                          • Originally posted by MarwanAC
                            PWHCHU, I dont think that this is the right level of talk from a Proffessional!
                            We are here in this Forum to help only.
                            I know that we are having issues with the data, we are working on it to get it fixed.
                            I agree. Given his obscene and vulgar postings I would ban him if it were my board.

                            pwhchu if you're going to leave, please do so soon and don't subject the rest of us users to your abusive messages.

                            Comment


                            • Thank you Jeffc,

                              We are minutes from the opening of the Deutsche Boerse: Spot Market Germany
                              (Frankfurt/Xetra) (Includes Berlin, Bremen, Dusseldorf, Hamburg, Hanover and Munich, plus Neuer Market) Stocks,
                              There might be a problem on that one as well as the whole German feed is affected.

                              The system status will be updated on the minute.

                              Comment


                              • The engineeing are still working to restore the data feed on all the German Markets (Stock and Futures), I will be posting any updates here.

                                Thanks.

                                Comment

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