Important Notice regarding European Futures

[GraemeB]

Pwhchu,

There was a delay of around 30 seconds our Engineers are currently investigating. It is back to normal now.

EdKoF,

There was an issue with the EURONEXT exchange this morning. When the exchange came back up it caused certain problems.
These were restored at 12:43 GMT when the data resumed as normal.

Thanks,

[cd_junk]

actual status

hello out there,

what´s the reason for no more postings in here, did people leave or did the situation improve on the time lag issue for eurex?


thanx
claus

[MarwanAC]

Hi,

Improvements are well seen for the 3rd week, however we are still making some adjustments and we continue monitoring the data very closely to make sure the data is timely.

[cd_junk]

that sounds great. please keep me informed.
as soon as you believe that the situation is *really* stable, i´ll be happy to come back to your service.

thanx
claus

[EdKoF]

For the second time within one week, the CAC40 future is down.

Please guys, make it stable!!!!!!


Edo.


P.S. And can you please put of the $#@$@$@$# advertising on the UK customer support line. I am trying to work while waiting!!!!!!!!! O no, it's worse, it's English Radio. Perhaps I just want to wait quietly??????

[EdKoF]

Came back up @ 7.25 GMT.

Still feel irritated, but I must say, rather quick resolution.


Edo.

[MarwanAC]

Euronext failed to open on time, the issue was fixed after ~27 mins. I will post more when I have more information.

[EdKoF]

I guess this wasn't an eSignal problem after all. The open-high-low today on: Dresdner bank is the same as eSignals.

If eSignal was missing data, this would most likely be different.

And besides, Euronext is having problems more often. First only in Amsterdam, recently also in Paris.


Edo.

[EdKoF]

Just when you start to hope/think that things are back to normal, CAC-futures break down this morning......

It's not even lagging, it's just that only once every now and then a tick is coming in, and it's not even right.

Edo.


P.S. Update, it might be exchange related again, because data on Dresdne bank is not consistent. The chart seems ok, but their indicated high-low today are not updated anymore after 9.00 am.

Update2: lag seems to be 15-20 minutes, and data is coming in in ' bursts'

[EdKoF]

Data seems ok at this moment.

Edo.

[GraemeB]

Hi EdKoF,

This is correct there were a couple of issue this morning regarding the EURONEXT data. All exchanges are back up and running normally. If you notice any other delays or missing data, please let us know.

Thx

[EdKoF]

5-10 seconds lag on CAC futs 9.12 GMT+1


Edo.


P.S. Make that 20-30 seconds!!!!!!!!!!

[Momentum]

Eurex DAX lagging 15 secs

Eurex DAX lagging 15 secs - what happened today?

Tom

[EdKoF]

Even though volume is back to normal again, lag is still not solved.

Hope anybody from eSignal is reading this.


Edo.

[BWANA MZEE]

AX A0-DT is Dead - whats up ??????