Important Notice regarding European Futures

[BWANA MZEE]

my DAX F. have TOTALLY STALLED !!!!!!!!!!AT 2600.

[EdKoF]

Not just European data was lagging, everything was lagging after Michigan report came out.

Edo.

[TWedler]

Surprise surprise, no US futures no lags. Does that mean we are priority no. 2?

[TWedler]

High-tick ignored

The ET H3-DT future traded 2270 open and made a high-tick at 72 for the demand surplus which was ignored by eSignal.

[JayF]

Euro STOXX 50 Issue

Hello twedler1,

We investigated this report in detail today, and found the reason for the intraday bar not reflecting the 2270.0 Open and 2272.0 High.

In replaying the data from this morning on ET H3-DT, we found that the first value marked as a trade was 2269.0, which was set to the Open of the first intraday bar. Contained in that same packet of data was an Open value of 2270.0, however this was not marked as a trade; just as an update to the opening price.

Very shortly thereafter, we receive another trade at 2269.0, and contained within that data packet we had a High value of 2272.0. Again, there was no trade "flag" with that 2272.0 value.

If these two values, 2270.0 and 2272.0, were marked as trades, then they would have been included in the intraday chart. They were, however, reflected in the Quote Window and the Daily Chart.

Please let me know if you see any further errors along these lines. If this continues to be an issue, I will take this over to our development staff for further investigation.

Regards,
Jay F.
Community Support Specialist
eSignal

[kaderBandit]

>>> FAST US = LAG EUREX <<<<


again

[EdKoF]

No CAC40 future data (MT G3-MA) this morning, in the pre-open trade (starts 07.00 GMT). Eurex seems available.

Positive side: UK helpdesk was indeed open as from 7 am GMT, which was often not the case in the past.


Edo.

[paissa]

HI Edkof

same here!

[EdKoF]

Strange: the feb future is dead, the march future seems to work (although I can't check if the data is complete).

Edo.

[paissa]

the CAC spot is also dead.

[gareth_leachman]

still dead for me

[EdKoF]

Euronext is having major problems. There is no trade in Paris and Amsterdam. However, the CAC40 future is being traded, but no info in eSignal.

My guess is that the problems are related, and that because of the Euronext problems, eSignal isn't receiving any data at all. I think the engineers should take a look at how they are connected to Euronext, because if IB is having data, eSignal should have it too.

But 90% of the problem is with Euronext, not eSignal.

Edo.

[EdKoF]

Euronext has resumed (started actually) trade @ 9.45 GMT, but eSignal still no data CAC-40 futures.

Indices and stocks seem to be ok.

Edo.

[EdKoF]

It took over 3 hours after Euronext started trading, before MT G3-MA was restored!

This is way to long guys.....

Edo.

[pwhchu]

DAX Futures LAGGING!