Important Notice regarding European Futures

[EdKoF]

Let's see how well this group is monitored........... CAC is lagging big time!!!! Starting 16.00 hours, 10 am Eastern time.

My goodness.......

Edo.


P.S. Eurex same thing.

[JayF]

EdKof,

Checking into this...

[EdKoF]

Well, no complaints on the monitoring part

Things seemed to return back to normal a couple of minutes ago, so it was the volume-spike after the 10.00 am release of economic data which did it probably.

Hope you can fix this for once and for all......

Good luck,


Edo.

[JayF]

Our Operations staff confirmed the issue was similar to yesterdays, and Graeme confirmed that the quotes are coming in on a timely basis again.

Originally posted by EdKoF
Let's see how well this group is monitored........... CAC is lagging big time!!!! Starting 16.00 hours, 10 am Eastern time.

My goodness.......

Edo.


P.S. Eurex same thing.

[EdKoF]

Originally posted by JayF
Our Operations staff confirmed the issue was similar to yesterdays, and Graeme confirmed that the quotes are coming in on a timely basis again.

Hmmm which issue was that? I can remember something last week on Monday 2nd of March, which was very bad (beside the Euronext outage on Friday).

Edo.

[EdKoF]

Lag is back.

Edo.

[JayF]

My apologies. I thought yesterdays issue was already mentioned. Essentially there was brief (lasting ~40-50 seconds) data queuing that occurred on a few European exchanges yesterday and today at ~10:00-11:00 Eastern Time. Our London team continues to work on the issue.

[HalTwo]

Dax laggin

things were looking up but now back to sos.

hope you get this fixed totally fixed I have already cancelled 1 esignal account and will cancel the other one if this is not reloved permanently

[JayF]

Delays are continuing today. We are actively investigating the cause and possible solutions for this problem. We know this continues to be difficult for our users and are utilizing every resource to get to the bottom of these continued delays.

Sincerely,
Jay F.
Community Support Specialist
eSignal

[JayF]

As mentioned before our teams in London and the US have been investigating the cause of the delays we experienced earlier today. They discovered a problem, and are exhausting every avenue possible to ensure this problem gets corrected ASAP.

The unfortunate thing is that most likely our customers will again experience these brief delays tomorrow morning starting at 7:00PT. The actual propagation could be as much as 2-minutes...and could occur for 2-3 minutes in duration around the half-hour time frames. We will keep you informed of any updates we receive.

[bmpeters]

DAX

This is very very poor performance!!!

[EdKoF]

13:08 GMT lag on CAC futures during strong market action.

Edo.

[pwhchu]

This is mid March now and this ridiculous situation has been going on since January. Each time there is a new excuse. Don't you guys every get tired of coming up with excuses? Are you the slightest bit ashamed of yourself?

PATHETIC!

[ScottJ]

Originally posted by EdKoF
Hi Graeme,

Will you still be commenting on the longer history and continous contracts?

Thx in advance,

Cheers,

Edo.

We are progressing nicely on expanding our intraday history. We have most US data types stored since Jan 02 and others since roughly 11/02 ( we had a problem with a corrupted database and had to start collecting certain data types over again ). We are currently targeting late April, although May is probably a more realistic official release date. As we get closer, we'll document exactly how much history we have on each data type.

Regarding continuous contracts, due to the problems we've encountered with the Euro Futures transition, work on those has not begun yet. With the purchase of Comstock, we need to further research how we can best handle European data and broaden our content, like continuous Euro Futs.

Thanks.

[paissa]

lags on CAC and DAX futures.

paissa