Originally posted by grunewaj I noticed that Qcharts 5.1 doesn't show the MDR split payable on Sept. 10.
Jim,
FYI. neither changes to the QCharts.INF or the QCharts.UNF occur until QCharts is shut down and restarted. QCharts. UNF is automatically downloaded at the begining of each day but furthrer downloads during the day require the user to go to the menu Setup and select Refresh UNF from Web. The MDR split had been added to the QCharts.UNF by 1400 hours Pacific time yesterday.
I'm not seeing that in 6.0. The SPY chart is fine on multiple PC's that I've checked here. Please contact support so they can look up your connection log to track down the cause.
Regards,
Jay F.
Product Manager
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Please compare NRG's Daily/Weekly/Monthly charts for 8/2/07 between 5.1 & 6.0. One has a lower wick to 23; the other has a lower wick to 40. Please correct which ever one is wrong.
I'm not seeing that in 6.0. The SPY chart is fine on multiple PC's that I've checked here. Please contact support so they can look up your connection log to track down the cause.
Jay,
I never made it past support "hold," so I sent you (via e-mail) my login info and perhaps it will help you to determine which server has faulty info.
I'd like to complain about the INDU not updating in the mornings until later in the morning. I have to pull up my brokerage account to get accurate information.
Originally posted by ckelly Very different values being reported for the futures between 5.1 & 6.0 on H, L, & Net. One of them must be wrong- please correct.
Here is a sample of NQ futures; ES futures are similar in disparity.
Thanks,
Carol
I can't duplicate this at the moment (i.e. the data is matching,) based based on your screenshot, it appears that 5.1 didn't get the reset message and was using the High/Low from the session before.
Regards,
Jay F.
Product Manager
_____________________________________
Have a suggestion to improve our products?
Click Support --> Request a Feature in eSignal 11
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